How it works
HOW OUR SERVICES
WORK
Using our services is extremely easy. In seven simple steps, you will get the requested service, prepared by our experts on the base of your specific exigencies.
Every step is simple and immediate. It will not request any effort to you. In fact we have realized our procedure in order to let you use our services staying comfortably and serenely at your home. You will receive the requested service without any effort and without any complication or trouble.
Step by step, you will receive all useful details and all the necessary assistance to transmit your query and to make you receive our service (advice, contract or letter) without any problem or trouble.
1) DRAWING UP THE QUERY
In order to explain your legal problem to us and to request us the service you need ( advice, contracts, letters or warnings), fill the on-line form in the home page.
Only those fields marked with an asterisk shall be completed, all the same also the pieces of information requested in the other fields are very useful for us in order to be able to contact you, should it be useful to give you a better service.
In the field query you shall inform us about your legal problem, being careful to be very precise. Remember that for the law small particularities can make a great difference. Therefore be very careful to give us all details and pieces of information regarding your file that you know and to be exact in giving us any detail.
In any case, do not worry. If our consultant will have any doubt or will need any further detail, he will contact you to obtain the necessary pieces of information.
If you are interested in our legal assistance for business, fill the form in the section enterprise area. For further details, visit the site sections dedicated to enterprises and corporate or business clients.
For further detail on how to fill the query, click on the image aside.
2) SENDING THE QUERY
Sending your query is very easy. Once you have filled the on-line form, it is sufficient that you click with the mouse on the send button.
Within few seconds we will receive your request. You will also receive an e-mail confirming the sending of the query, in which you will also find a summing up of the data that you have sent us.
On the contrary, clicking on the "reset button you will erase all the details inserted in the form, and you will be able to fill it again.
For further details, click on the image aside
Within few hours from the sending of your query, you will receive our estimate, in which we will inform you on the cost of the requested service, the timing to provide the advice, contract or letter, the name of the professional we have appointed, instructions on how to pay, and copy of the Terms and Conditions of the Service and the Information On The Personal Data Processing.
For further details, click on the image aside.
If you will find our offer convenient, you will be able to accept it easily and quickly. Send us our offer signed by you for acceptance (where shown by the arrow), jointly with copy of the payment slip via fax or e-mail (scanning the documents).
The payment slip can be sent also later, stating on it the estimate number.
The payment for the requested service can be performed in an easy and simple way, by mean of a bank transfer, a postal order or a cheque sent by registered mail.
Copy of the payment slip shall be sent to us either via fax or e-mail. The time for the delivery of the requested service as stated in the estimate will start running from the reception of the payment slip.
For your tranquillity, we offer you our Satisfaction or Money Back Guarantee, that allows you to obtain the reimbursement of the full amount paid, and to obtain the requested service for free, should the service we have provided to you not fulfil the quality standard we assure to our clients.
To have all the details on how to pay, click on the image aside.
Once you have sent us the acceptance of our proposal and copy of the payment slip, you will receive in the stated time, directly in your e-mail inbox, or via fax, the requested service (advice, contract, letter or warning). In an easy, fast and comfortable way.
To make you sure that the service you will receive will exactly correspond to your exigencies, we offer you our Custom Made Service Guarantee, by which you will be able to obtain specifications, clarifications or further details in respect of the received advice, or changes and adds to the contract or letter.
For further details, click on the image aside.
For us it is extremely important to know your opinion.
We want to be sure that you are satisfied with the service we have provided to you.
The congratulations that we usually receive from our clients are what spurs us to do our best and to make any effort to make happy who turns to us. But we consider as fundamental also any eventual criticism, suggestion or advice from you, helpful for us to improve our services and to become aware of what might have eventually left you unsatisfied.
For this purpose, you will receive, jointly with the advice, contract or letter, a form through which you will be able to let us know your considerations on the service you have received. We ask you to be so kind as to send us back the said form either via fax or e-mail or mail.
For further details click on the image aside.
_________________________________________________________________________________________